Privacy Policy

Privacy Policy

This Privacy Policy describes how noVus T LLC collects, uses, and shares your personal data from its Visdeck app web site at visdeck.app. You will be given an opportunity to review this product-specific information before using these features. You also can view this information at any time, either in Settings related to those features and/or online at visdeck.app/privacy-policy/.

What is Personal Data at Visdeck?

At Visdeck, we believe strongly in fundamental privacy rights — and that those fundamental rights should not differ depending on where you live in the world. That’s why we treat any data that relates to an identified or identifiable individual or that is linked or linkable to them by Visdeck as “personal data,” no matter where the individual lives. This means that data that directly identifies you — such as your name — is personal data, and also data that does not directly identify you, but that can reasonably be used to identify you — such as the serial number of your device — is personal data. Aggregated data is considered non-personal data for the purposes of this Privacy Policy. 

This Privacy Policy covers how Visdeck or an Visdeck affiliated company (collectively, “Visdeck”) handles personal data when you interact with us on our apps through Visdeck apps. Visdeck may also link to third parties on our services or make third-party apps available for download in App Store and Google Play. Visdeck’s Privacy Policy does not apply to how third parties define personal data or how they use it. We encourage you to read their privacy policies and know your privacy rights before interacting with them.

Your Privacy Right at Visdeck

At Visdeck, we respect your ability to know, access, correct, transfer, restrict the processing of, and delete your personal data. We have provided these rights to our global customer base and if you choose to exercise these privacy rights, you have the right not to be treated in a discriminatory way or to receive a lesser degree of service from Visdeck. Where you are requested to consent to the processing of your personal data by Visdeck, you have the right to withdraw your consent at any time.

To exercise your privacy rights and choices including where a third-party service provider is acting on Visdeck’s behalf, visit the Visdeck Data and Privacy page at visdeck.app/privacy-policy. To help protect the security of your personal data, you must sign in to your account and your identity will be verified. If you want to obtain a copy of personal data that is not currently available from visdeck.app/privacy-policy/, you can make a request at visdeck.app/contact.

There may be situations where we cannot grant your request — for example, if you ask us to delete your transaction data and Visdeck is legally obligated to keep a record of that transaction to comply with law. We may also decline to grant a request where doing so would undermine our legitimate use of data for anti- fraud and security purposes, such as when you request deletion of an account that is being investigated for security concerns. Other reasons your privacy request may be denied are if it jeopardizes the privacy of others, is frivolous or vexatious, or would be extremely impractical.

Personal Data Visdeck Collects from You

At Visdeck, we believe that we strive to collect only the personal data that we need. Descriptions of how Visdeck handles personal data for certain individual services are available at visdeck.app/privacy-policy/.

When you create an Visdeck ID, apply to purchase and/or activate a product, download a software update, connect to our services, contact us (including by social media), participate in an online survey, or otherwise interact with Visdeck, we may collect a variety of information, including:

Account Information. Your Visdeck ID and related account details, including email address, devices registered, account status, and age

Device Information. Data from which your device could be identified, such as device serial number, or about your device, such as browser type

Contact Information. Data such as name, email address, physical address, phone number, or other contact information

Payment Information. Data about your billing address and method of payment, such as bank details, credit, debit, or other payment card information

Transaction Information. Data about purchases of Visdeck products and services or transactions facilitated by Visdeck, including purchases on Visdeck platforms

Fraud Prevention Information. Data used to help identify and prevent fraud, including a device trust score

Usage Data. Data about your activity on and use of our offerings, such as app launches within our services, including browsing history; search history; product interaction; crash data, performance and other diagnostic data; and other usage data 

Personal Data Visdeck Receives from Other Sources

Visdeck may receive personal data about you from other individuals, from businesses or third parties acting at your direction, from our partners who work with us to provide our products and services and assist us in security and fraud prevention, and from other lawful sources.

For research and development purposes, we may use datasets such as those that contain images, or other data that could be associated with an identifiable person. When acquiring such datasets, we do so in accordance with applicable law, including law in the jurisdiction in which the dataset is hosted. When using such datasets for research and development, we do not attempt to reidentify individuals who may appear therein.

Visdeck's Use of Personal Data

Visdeck uses personal data to power our services, to process your transactions, to communicate with you, for security and fraud prevention, and to comply with law. We may also use personal data for other purposes with your consent.

Depending on the circumstance, Visdeck may rely on your consent or the fact that the processing is necessary to fulfill a contract with you, protect your vital interests or those of other persons, or to comply with law. We may also process your personal data where we believe it is in our or others’ legitimate interests, taking into consideration your interests, rights, and expectations. If you have questions about the legal basis, you can contact at visdeck.app/contact/. 

Power Our Services. 

Visdeck collects personal data necessary to power our services, which may include personal data collected to improve our offerings, for internal purposes such as auditing or data analysis, or for troubleshooting.

Process Your Transactions. 

To process transactions, Visdeck must collect data such as your name, purchase, and payment information.

Communicate with You. 

To respond to communications, reach out to you about your transactions or account, market our products and services, provide other relevant information, or request information or feedback. From time to time, we may use your personal data to send important notices, such as communications about purchases and changes to our Terms of Use, conditions, and policies. Because this information is important to your interaction with Visdeck, you may not opt out of receiving these important notices.

Security and Fraud Prevention. 

To protect individuals, employees, and Visdeck and for loss prevention and to prevent fraud, including to protect individuals, employees, and Visdeck for the benefit of all our users.

Comply with Law. 

To comply with applicable law — for example, to satisfy tax or reporting obligations, or to comply with a lawful governmental request.

Visdeck does not use algorithms or profiling to make any decision that would significantly affect you without the opportunity for human review. Visdeck also does not use or disclose sensitive personal data for any purposes that would require a user to exercise a right to limit processing according to California law.

Visdeck retains personal data only for so long as necessary to fulfill the purposes for which it was collected, including as described in this Privacy Policy or in our service-specific privacy notices, or as required by law. We will retain your personal data for the period necessary to fulfill the purposes outlined in this Privacy Policy and our service-specific privacy summaries. When assessing retention periods, we first carefully examine whether it is necessary to retain the personal data collected and, if retention is required, work to retain the personal data for the shortest possible period permissible under law.

Updated July 02, 2024